Getting rejected time after time, losing that client that is 90% to the finish line, not acing that project you worked so hard for…. At some point, every employee will experience rejection, disappointment, and failure. Especially in sales. As much as 94% of all sales effort results in outcomes that can be perceived as failure. [...]
Employee creativity is a driving factor of organizational success, and thus an important consideration for anyone who wants to increase sales. The goal of this post will be to give you a quick overview on how actively managing creativity within your sales team can help increase sales. Specifically, we will look at how to: Make [...]
In today’s complex business environment, sales stress continues to be a major concern. Workers in sales jobs must interact with customers regularly, sometimes dealing with arguments, complaints, and negotiations. Therefore, for salespeople in particular, emotions are high. But did you know that transmitting and catching emotions--what psychologists call “emotional contagion”--can actually impact overall stress levels [...]
Remote work and flexible work arrangements can hugely benefit both employees and organizations. For the employee, remote work can increase employee job satisfaction, creativity, and productivity. For the organization, it can attract talent and improve business outcomes. Yet many employees and employers face remote work challenges. Both employees and managers commonly report feelings of isolation, [...]
Absenteeism and presenteeism are ubiquitous in the workplace, making a huge negative impact on the effectiveness of organizations. Absenteeism--when employees have an unscheduled absence--is related to a loss of around $2,450 USD per employee per year. Presenteeism--when employees are physically at work, but they aren’t actually working--is harder to quantify. But scholars argue that this [...]
Wouldn’t it be amazing if there was one universally effective sales tactic that would work on every buyer? Unfortunately this does not exist, otherwise everyone could sell! Effective sellers must determine which of several sales tactics matches each buyer’s current needs. But how do you know what sales tactic to use when? Luckily, research finds [...]
One important aspect that sets apart successful people from the rest is how they deal with setbacks. Imagine that Elon Musk stopped thinking differently just because he was bullied when growing up, or that JK Roling quit writing after she received 12 rejections from major publishers. Imagine that Stephen Hawking, who was diagnosed with one [...]
Sales is a complex, dynamic, and sometimes a frustrating environment. Employees regularly must think on their feet to deal with various obstacles and rejections. Constant setbacks and stress can lead to work burnout, including loss of motivation, exhaustion, and lowered creativity and focus. Sales performance is therefore not only determined by how well you can [...]
As more and more people work outside the office, remote work challenges increase. One of the biggest challenges is ensuring employee wellness. Remote workers often feel socially isolated and experience difficulty separating work from homelife. Employee wellness is important not only for their life satisfaction, but also for the business’ bottom line. Organizations with happier [...]
Person-job misfit --when an employee is not well suited to their work-- is a workplace threat that lowers employee productivity and hampers high-quality R&D. However, a good match between employee and job is linked to a range of beneficial individual and organizational outcomes. Person-job fit positively predicts job satisfaction, commitment, and job performance. And it’s [...]