Ethical leadership has erupted as a topic in academia and business. Recent scandals--from Wells Fargo’s account fraud to Facebook-Cambridge Analytica to the Opioid producer probes--highlight the need for effective ethical or moral leadership qualities across domains and industries. And emerging research finds that more ethical organizations are more profitable; they have higher employee productivity and [...]
Employee turnover comes at a great cost to organizations. Not only the costs of hiring and training of a new employee, but also the loss of productivity during the absence of the employee, and the slower productivity until the new employee is acclimated to their job, make employee turnover cost about 21% of an employee’s [...]
Do you feel like your workplace is characterized by a cutthroat environment where you are constantly competing with other employees and can’t trust anyone? These are characteristics of hyper competitive workplaces that damage employee relationships, impair personal well-being, and organizational output. Organizational culture is typically created through a top-down process where upper level employees determine [...]
Chances are, you have probably felt like you have been treated unfairly in the workplace. Sometimes you may feel like you were treated in a certain way, because of your social identity or your background. We cannot control how people treat us, but we are in control of our situational responses. This post will teach [...]
Our lives are teeming with small, seemingly insignificant, interpersonal interactions. These small interactions can have an especially strong impact in the workplace. Maybe one of your colleagues asks for help with something, or maybe your manager describes a workplace change that will be taking place in the future. In these types of situations, it is [...]
Being open-minded is an excellent predictor of workplace success, increasing engagement, satisfaction, and innovative behaviour. Being open-minded means that you’re willing to consider a variety of perspectives, values, opinions, or beliefs, even if they contradict your own. When people are open-minded, their information processing is less biased, meaning they tend to select, interpret, and weigh [...]
There’s an open secret in psychology research: most diversity and inclusion training programs are ineffective. Stand-alone workshops or lectures likely have limited if any long-term effect. Depending on their delivery, diversity and inclusion training can even cause backlash. When people feel forced to change their behavior or pressure to adopt new values, this often results [...]